Refund and Return Policy
We want you to be fully satisfied with your purchase. Items returned to us with a receipt, in unused condition and within 30 days of purchase are eligible for a full refund to the original form of payment. *Items returned after 30 days are eligible for store credit.
If you purchased your items online and need help with a return please email us at care@shopsaltandsundry.com. Once we have received the items in their original condition and packaging, we will issue a refund to the original form of payment. Shipping costs are nonrefundable and return shipping must be paid by the customer.
*In the case of excessive returns (decided at the discretion of our team), items will be deemed final sale and future purchases will be ineligible for refunds or exchanges.
If you placed an order online please inspect your order when you receive it and contact us immediately with any issues so we can make it right.
If you placed an order online please inspect your order when you receive it and contact us immediately with any issues so we can make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers or plants), custom products (such as special orders or personalized items), and opened personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Certain types of items cannot be returned, like perishable goods (such as food, flowers or plants), custom products (such as special orders or personalized items), and opened personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the status of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We will notify you once we’ve received and inspected your return, and let you know if the status of your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.