Frequently Asked Questions

I saw an item I love on your Instagram but I can't find it online. Can I still order it?

Absolutely! We are working to add more products to our site but in the meantime, we are happy to ship any item from our shops. Just send us an email to hi@shopsaltandsundry.com or call us at 202.556.1866 and we'll take care of it!

Do you ship outside the US?

We do not currently ship internationally. If there's something you have your heart set on, email us at hi@shopsaltandsundry.com, and we will gladly look into options for you.

How do I return my purchase?

We want you to be completely satisfied with your purchase. If for any reason you are not, please notify us via email at hi@shopsaltandsundry.com within 14 days of receiving your shipment so that we may authorize a return. Return shipping is the responsibility of the customer. Once we have received the items in their original condition, we will issue a refund in the original form of payment. Shipping costs are nonrefundable.

I'm looking for a wedding registry.

Our registries are kept in the shops and are not online. To purchase a gift, please give us a call at 202.621.6647 or send an email to hi@shopsaltandsundry.com and we'll help you select a beautiful gift!

Interested in having your product in our shops?

Please send product submissions to goods@shopsaltandsundry.com.

We thank you for supporting our small business!