IN-STORE SHOPPING
Come visit us in person in Washington, DC! We are proud to be celebrating 10 years in our first location at Union Market.
LOCATIONS
Logan CircleHOURS
MONDAY - SATURDAY 11am - 7pm
STORE PICKUP
Picking up your order is a great alternative to shopping in person, and we are happy to offer this service at our shops!
- Place your order online and choose pick-up at checkout.
- Please wait for an email confirming that your order is ready — typically in 2-3 days (or less).
- Swing by during the hours listed above to get your goods! When you arrive, come inside and a member of our team will bring you your order. Prefer to stay outside? Give us a ring and we'll bring your purchase to the door!
NOTE: If the items you want are not available at the shop of your choice or you have trouble selecting the pick-up option, email us at care@shopsaltandsundry.com and we'll help get your goods to the right place!
SHIPPING
We have more goods than ever available in our online shop. Place your order and select shipping to receive your goods. We're working hard to pack your shipments as quickly as possible, and most orders arrive within 2-7 business days.
I placed an order online for pickup. When will it be ready?
We’re working hard to get your orders ready as quickly as possible! In most cases this will take 2-3 days. You’ll receive an email as soon as your order is ready for pickup. Please do not head to the shop until you receive an email stating that your order is ready for pickup.
Why can't I pick up right away?
Many of our products are stocked at our DC warehouse, The Sun Room. As soon as orders are ready, we deliver to the shop for you to pickup. We appreciate your patience!
How long does shipping take?
We're working hard to pack your shipments as quickly as possible, and most orders arrive within 2-7 business days. You will receive an email with tracking information as soon as your order ships.
Why don't you offer free shipping?
We understand that free shipping is a common expectation these days. The truth is there is no such thing. We pack your orders with love, safely hand them off to our hardworking UPS or postal carriers, who bring them to you! We hope you'll consider the cost a small price to pay for the convenience.
For orders of $200 or more, shipping is complimentary.
I saw an item I love on your Instagram but I can't find it online. Can I still order it?
Absolutely! We are working to add more products to our site but in the meantime, we are happy to ship any item from our shops. Just send us an email to care@shopsaltandsundry.com and we'll take care of it!
Do you sell gift cards online?
We do sell gift cards online! These gift cards are redeemable online and in-store. If you have any questions, call one of our locations listed here and we'd be happy to help you!
Do you ship outside the US?
We do not currently ship internationally. If there's something you have your heart set on, email us at care@shopsaltandsundry.com, and we will gladly look into options for you.
How do I return my purchase?
We want you to be completely satisfied with your purchase. If for any reason you are not, please notify us via email at care@shopsaltandsundry.com within 14 days of receiving your shipment so that we may authorize a return. Return shipping is the responsibility of the customer. Once we have received the items in their original condition, we will issue a refund in the original form of payment. Shipping costs are nonrefundable.
Do you offer wedding registries?
Absolutely! It's simple to add our online products to a third-party registry platform and we also have our own online registry. You can sign up here! If you have any questions on how to create a registry, we are happy to help! Send an email to hi@shopsaltandsundry.com.
To purchase a gift from an existing registry, you can look up their registry here.
Interested in having your product in our shops?
Please send product submissions to goods@shopsaltandsundry.com.
Do you offer trade discounts for designers?
We love working with designers, and we offer a trade discount to qualified design professionals. To be considered, please complete our Design Trade Program application.
Do you offer custom group gifts?
Yes! We love to curate a special gift for your corporate, client or group needs. To get started, please complete our Custom Gifting form and our team will be in touch with you.